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Ice Cream Splinters? H-E-B Issues Voluntary Recall Over Possible Wood Contamination

H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream

If you see this ice cream in your freezer, you may want to check the UPC and the “SELL BY” date, as H-E-B has issued a voluntary recall over the possibility of wood pieces contaminating the product.

Credit: H-E-B

The H-E-B supermarket chain based out of San Antonio, Texas has issued a voluntary recall of its Creamy Creations Caramel Pecan Turtle Ice Cream in light of the possibility that it has been contaminated with pieces of wood, the company announced in a press release on Thursday.

In its press release announcing the voluntary recall, the company noted that the recall comes as a result of “an abundance of caution” – not out of necessity.

In the abundance of caution, H-E-B is issuing a voluntary recall for H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream due to the possible presence of wood pieces in the product.

Unlike the Blue Bell ice cream recall that claimed numerous lives while leaving others hospitalized, there have been no reports of any illnesses stemming from consumption of the recently recalled product, according to the company.

Customers who have purchased the products listed below can return them to H-E-B for a full refund.

  • H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream (UPC: 0 4122051877 7) with a “SELL BY” date of “20 APR(APR)16”
  • H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream (UPC: 0 4122051877 7) with a “SELL BY” date of “10 MAY(MAY)16”
  • H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream (UPC: 0 4122051877 7) with a “SELL BY” date of “07 JUN(JUN)16”
  • H-E-B Creamy Creations Caramel Pecan Turtle Ice Cream (UPC: 0 4122051877 7) with a “SELL BY” date of “18 JUL(JUL)16”

Those who have questions or concerns are directed to call the company’s customer service hotline at 1-855-432-4438.

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